Shipping policy
Thank you for shopping with FashionShopX. This Shipping Policy explains our order processing, delivery, tracking, and shipping support procedures.
Processing Time
Orders are normally processed within 1–3 business days after payment and order verification. Processing includes order verification, quality checks, and packaging.
Orders placed during weekends, public holidays, promotional periods, or periods of high order volume may require additional processing time.
Shipping Time
Standard delivery normally takes 6–12 business days after the order has been dispatched.
Delivery estimates are not guaranteed and may vary depending on the destination, local restrictions, customs processing, carrier delays, weather conditions, and other circumstances outside our direct control.
Shipping Rates
Free standard shipping is available on orders over USD $70.
For orders below USD $70, the applicable shipping fee will be displayed at checkout before payment.
Shipping Destinations
FashionShopX currently ships to selected destinations. Shipping availability depends on the delivery address and applicable local laws, carrier restrictions, and product restrictions.
If a destination or shipping method is unavailable at checkout, we are currently unable to accept the order for that destination.
Shipment Confirmation and Tracking
After your order has been dispatched, you will receive a shipment confirmation email containing the available tracking information.
Tracking information may require up to 24–72 hours to become active after dispatch.
Delivery Delays
Occasional delivery delays may occur. If your order has not arrived within the estimated delivery period, please contact us with your order number and tracking information.
Damaged, Incorrect, or Lost Packages
If your package arrives damaged, contains an incorrect item, or has a tracking-related delivery issue, please contact us within 7 days of delivery or the reported delivery date.
Please provide your order number, photographs of the package and products, and any available tracking information. FashionShopX will review the issue and assist with an appropriate resolution where applicable.
Contact
For shipping assistance, please contact info@fashionshopx.com. We normally respond within 24–48 business hours.